I suppose I should have checked but I was expecting a bit more, maybe a wave machine or more than one slide. I took my grandchildren here for "Watermania" and was very disappointed to discover that all "Watermania" means is that the waterslide and Jacuzzi were open. Staff were all lovely, but perhaps management need to sort these issues out, cleaning the large bits of dirt in the water could be done with a net and if not needing to book correct your messages. Was busy and had a great time, would say this time when trying to see if my son would go down the slide I saw a lot of dirt in the pool in the part below the stairs, as the water moves around it is not a good sight to see and made me wonder how often the clean the pool. Facebook, phones message and messenger all say 'must be booked with reception' so all that calling them for no reason, excuse given was that manager was ill ? Not sure how that effects the reception staff booking people in. So I called all day Sunday to have no answer and no answerphone messages returned, 2 messages left, sent message via messenger but no response for 2 days, on the Monday called before 7am to get answered but was told they are not booking its first come first served basis. Looked at the half term timetable and says you need to book, that's fine and preferred by me, 3 children and 2 adults so can only use family swim slots. Love going to the centre for swimming, more space than local pool and the children enjoy it, though taken to no longer liking the slide.īut struggle getting hold of them at times, as we travel quite far I like to book/ensure we have space so not to have upset/crying children.
0 Comments
Leave a Reply. |
AuthorWrite something about yourself. No need to be fancy, just an overview. ArchivesCategories |